Privacy Policy – Watchboks.com

Protection of Personal Data

At Watchboks.com, we protect your personal data when you use our services. Data protection is a matter of trust, and your trust in us is important. For this reason, we have created clear guidelines to ensure that your privacy is respected.

This Privacy Policy may be updated at any time. The latest version is always available on our website.

Data Controller and Contact Information

This website is owned and operated by:

KE Nordic ApS
Lundemarksvej 21
4300 Holbæk
Denmark

CVR/VAT: DK32890857
Phone: +45 5224 3336
Email: hello@watchboks.com

The Danish company KE Nordic ApS is responsible for protecting all personal information you provide to us and for ensuring that such data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Collection and Use of Personal Data

When you use Watchboks.com, we may collect personal information about you, such as:

  • Name, address, email, and phone number
  • Order and payment details
  • Information about your navigation on our website

The purposes for processing your data are:

  • Purchases in the webshop – to complete your order and comply with bookkeeping and accounting legislation (GDPR art. 6, 1 b and c).
  • Newsletters and marketing – to send you campaigns and offers (GDPR art. 6, 1 a).
  • Customer accounts and loyalty programs – to manage your membership and related benefits (GDPR art. 6, 1 b and f).
  • Competitions and events – to store data as long as it is relevant, for example until winners are announced.

We also collect anonymized data about visits and user behavior to improve the website and shopping experience.

Transfer and Disclosure

As a rule, we do not share your personal data with third parties without your consent. Exceptions may include:

  • Shipping companies when delivering goods.
  • Authorities if required by law (e.g., in cases of suspected fraud).
  • Data processors who perform tasks on our behalf, such as newsletter distribution.

All data processors are contractually bound to handle data only according to KE Nordic ApS’s instructions and GDPR requirements.

Storage and Deletion of Data

We store personal data only for as long as it is necessary:

  • Order data: up to 3 years after the financial year in which the order was placed.
  • Financial data (invoices, accounting): up to 5 years.
  • Newsletter consent: deleted immediately upon unsubscribing, but proof of consent is stored for 2 years.
  • Customer accounts/loyalty programs: deleted upon termination, but proof of consent is stored for 2 years.

Cookies

Watchboks.com uses cookies to enhance functionality and user experience. You can read more in our separate Cookie Policy, available on the website.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Have inaccurate data corrected or deleted.
  • Object to the processing of your data.
  • Withdraw your consent at any time, if processing is based on consent.

To exercise these rights, please contact us at hello@watchboks.com.

Links to Other Websites

Watchboks.com may contain links to other websites. We are not responsible for the content or data handling practices of external sites.

Complaints

If you wish to complain about our processing of your personal data, you can contact us directly using the details above. You can also contact:

The Danish Data Protection Agency (Datatilsynet)
Borgergade 28, 5th Floor
1300 Copenhagen K
Denmark

Customer Consent

By using Watchboks.com, you consent to our collection and processing of information as described in this Privacy Policy.